industry and regulatory frameworks, such as GDPR, PCI,HIPAA, FedRAMP and others. Today we announced Advanced Data Protection forEnterprise and Enterprise Plus customers. Available later this year, it isdesigned to help businesses with complex security needs adapt to compliancerules. It is because we are committed to developing responsible AI that trustand security are essential points for us. Today we announced AI Trust andprivacy standards. These new features will: Providing more choice: If you donot want your data to be used for our modeling features, you can easilyindicate that and opt out. Encourage transparency: Our use of large languagemodels will only be activated for you if you agree to it and we will provideinformation on the choice
of external partners and how they are evaluated. Use AI forbetter protection: To minimize risks, we have Chinese Malaysia Phone Number List a robust roadmap, includingfeatures that use AI to help detect and delete personal data, including throughautomatic deletion of information and other sensitive data. We are committed toensuring that privacy, in eachof our products, to ensure they comply with regulatory frameworks and standardsrecognized around the world. Conversational
Commerce Delivers Seamless, More Personalized ExperiencesAccording to our Customer Experience Trends 2023 report , 70% of customersexpect conversational experiences when interacting with brands, and 70% of themshop with companies that provide effective experiences like these. We continueto see this focus on personalized and convenient messaging interactions,particularly when it comes to customer interactions in the retail sector. Thus,with closer partnerships with WhatsApp, Meta, and Shopify , our newConversational Commerce solution, created by our innovation center Zendesk Labs, is designed to connect brands and their customers, at each stage of theirdigital journey. . You can offer your support, marketing and sales services
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